Intel confirms that there will be no recall for their 13th and 14th-gen CPU despite instability issue

NEWS manhkbrady - Jul 29, 2024, 09:00 - 1 comments

Intel has started to open up about the ongoing instability issues with their 13th/14th generation Raptor Lake CPUs. This week, the company confirmed that a “microcode patch” is coming to prevent the issue. However, it is now clear that already unstable Intel 13th/14th generation CPUs are permanently damaged. Intel has made it clear that they have no plans to recall the affected CPUs.

Intel also confirmed that high voltages aren't the only reason its 13th Gen and 14th Gen Core CPUs are crashing and that they are still investigating the issue. Despite this, Intel is not stopping the sale of its affected CPUs and has not disclosed how many chips are irreversibly damaged or why they continue to sell these chips before any fixes are available.

In response to The Verge, Intel has clearly stated that they have no plans to recall their 13th/14th generation Raptor Lake CPUs. Once Intel releases their microcode fix, it will act as a “preventative solution.” This should ensure that Raptor Lake CPUs no longer become damaged or unstable moving forward. “It is possible the patch will provide some instability improvements to currently impacted processors; however, customers experiencing instability on their 13th or 14th Generation desktop processor-based systems should contact Intel customer support for further assistance,” the spokesperson added.

For now, Intel recommends that Raptor Lake users update their PC’s BIOS to utilize Intel’s Default Settings for their desktop CPUs. Once the BIOS fix releases next month, they advise users of affected CPUs to update their BIOS immediately to prevent future damage to their processors. And while waiting for a more reliable fix, you might want to check out on our comparator to secure the finest deal on your next favourite game.